Patient Engagement Infographic
By the end of 2019, more than half of U.S. health systems will offer digital self-scheduling. The value: $3.2 billion for providers.Better Patient Engagement needed. Come customize our mobile app!
Accenture’s infographic says the implementation of self-scheduling tools is exploding because:
- More than three-quarters (77 percent) of patients value the ability to book, change or cancel appointments online.
- Nearly two-thirds (63 percent) of patient phone calls are transferred.
- The average time for a patient to complete a scheduling call is eight minutes.